About Us
Highland Host stands out as your gateway to authentic Armenian hospitality in the heart of Yerevan. Beyond offering cozy lodging, we curate unforgettable experiences, blending comfort with adventure. Our guided hiking excursions unveil Armenia’s breathtaking landscapes while our camping expeditions immerse you in nature’s tranquility. What sets us apart is our unwavering commitment to simplicity, honesty, and guest satisfaction. With a focus on genuine communication and responsibility, we ensure every guest feels at home and cared for. Our four-year journey is marked by thousands of cherished memories created amidst Armenia’s beauty. As stewards of both the environment and cultural heritage, we strive for sustainable tourism practices, leaving a positive impact on the places we visit. Whether you seek serenity or thrill, Highland Host promises a journey filled with warmth, discovery, and connection. Come, join us, and let’s explore the wonders of Armenia together.
Our Values
At Highland Host, we are guided by a set of core values that shape our approach to hospitality:
- Honesty: We believe in transparent pricing, accurate room descriptions, and genuine communication with our guests. Building trust through honesty is essential to us.
- Professionalism: Our commitment to professionalism is reflected in our well-trained and courteous staff who strive to ensure a smooth and efficient experience for all our guests.
- Care of Guests: Anticipating the needs of our guests, providing excellent service, and going the extra mile to ensure their comfort demonstrates our genuine care for their well-being.
- Communication: Clear and timely communication is vital in fostering a sense of security and avoiding frustration. We keep our guests informed about reservations, amenities, and any unforeseen issues that may arise during their stay.
- Responsibility: We take ownership of problems, address guest concerns promptly, and maintain a clean and safe environment. Demonstrating responsibility for the guest experience is central to our values at Highland Host.